We want you to be fully satisfied with your purchase.
Return Period
You may request a return within 30 days of receiving your item.
Eligibility for Returns
To qualify for a return:
- The item must be unused and in original condition
- The item must be returned in original packaging
Non-Returnable Items
- Digital products
- Personal care items
- Final sale or clearance items
Refund Process
Once we receive and inspect your return, we will notify you of approval.
If approved, refunds are issued within 5–10 business days to your original payment method.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Wrong Items
If you receive a defective or incorrect item, contact us within 48 hours with photos, and we will offer a replacement or refund.
Order Cancellation
Orders can be canceled within 12 hours of purchase. After that, processing may already begin.
Contact: support@nestonic.shop